Terms of Service

Neurovia provides automated, AI-assisted voice intake infrastructure that answers calls on your behalf, gathers preliminary information from callers, and routes it to your firm. Neurovia is a technology vendor. Neurovia does not provide legal services, legal advice, or attorney representation of any kind, and no attorney-client relationship is created between Neurovia and any Caller.

This service is intended for licensed law firms and legal practices operating in Texas. You represent that you are authorized to bind your firm to these Terms.

Service is billed as a flat, one-time setup fee plus a flat monthly subscription, as set out in your order form or agreement. Neurovia does not charge per case, per lead, or on a contingency basis, under any circumstances — this structure is intentional and is not subject to negotiation, as it is designed to keep the relationship outside the scope of Texas attorney fee-sharing and barratry rules. Fees are due as invoiced; late payments may result in service suspension.

You are responsible for: providing accurate configuration information; ensuring your use of the service complies with applicable bar rules, TCPA, and Texas call-recording and consumer protection law; and promptly following up with Callers routed to you.

Neurovia does not guarantee call volume, lead quality, case value, or any business outcome. The service is a tool to reduce after-hours response gaps, not a guarantee of new business.

Neurovia retains all rights to its platform, software, and underlying technology. You retain ownership of your firm's branding and any data specific to your firm's callers, subject to the data handling terms in our Privacy Policy.

Both parties agree to keep confidential information (including Caller data and firm business information) private and use it only for purposes of the service relationship.

The service is provided "as is." Neurovia does not warrant that the service will be uninterrupted, error-free, or that voice AI responses will be perfectly accurate in every case.

To the maximum extent permitted by law, Neurovia's total liability arising out of or related to this Agreement will not exceed the total fees paid by Client to Neurovia in the three (3) months preceding the event giving rise to the claim. Neurovia will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, even if advised of the possibility of such damages.

Either party may terminate per the notice terms in your service agreement. Neurovia may suspend service for non-payment or violation of these Terms.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance.

Neurovia Systems Inc. — contact@accessneurovia.com